Subscribers purchase reserved seating packages but I have to enter each event separately to insure the same seats are reserved at each event and email [ticket] purchaser. It would be great if we had the option to pick multiple events and select seating options and it automatically assigned seating.
The long awaited day has finally arrived for organizations that manage reserved seating events AND offer season subcriptions! You no longer have to go through the tedious process of placing patrons in the same seats one order and one event at a time to create a subscription!! Take a deep sigh of relief...this season, create either a Defined or Open Package from the Packages tab and choose your seating chart. We'll intuitively show you a list of all your upcoming events that are already created that use that same chart from which to include in the package.
This first release is in Beta as you'll see when you login to take a look. We're releasing it early in the year to give you all plenty of time to test out creating a package and trying out the functionality of it. Like any of your reserved seating events, you can "Manage Prices by Section" to set some sections as different subscriber prices than others. Once the package is created and prices are set, you can "Sell" the package by choosing one or more seats from the seating chart and completing the order with the patron's name. This will automatically put your patrons in the selected seats for each of the events included in your package and send an email with all tickets for the entire season.
As always, we welcome any and all feedback is welcomed!
Instead of all of our events listed being listed in alphabetic order it would be so much easier to have different options when it comes to sorting. If we had the option to sort our events by "Date" that would be ideal.
When you login to the events page, the events will still be sorted alphabetically. Now, clicking on the column headings for Name and Date will allow you to sort in ascending or descending order either chronologically or alphabetically any time.
NOTE: Don't forget to check the latest Frequests (feature requests) to up-vote items you'd like to see us add. No request is too small...and sometimes, the smallest, easiest requests get done the most quickly.
By simply commenting on, up-voting or creating your own frequest, we will sign you up to get an email notification when our team has marked a frequest as planned. We'll also notify you if someone leaves a comment on the frequest and again when it is complete and ready for your use. We're making our plans for 2017 and we're excited to hear your ideas!
I download two event reports for each show. I end up with a lot of downloads in the Downloads list. To clear the list, I must carefully click the X next to the report, then click OK. A simple “Clear all downloads” button would be extremely helpful.
And that is just what we've done! Down to the name of the button: Clear All Downloads! We have now given primary admins on the account the ability to clear all previously downloaded documents from the Downloads tab found under Reports.
It would be very helpful if you could add a “replicate” feature when creating coupons, the same as you have for events. It would simplify the process.
From the Coupons tab, when you hover over a coupon, you now have the option to "Replicate" past coupon codes to save you time. You'll have the option to either replicate everything -- including the events the coupons are valid for -- setting only a new coupon code.
View previous software updates. Indicates a customer requested feature