Use our one-click "Comp Order" button to fully waive all ticket and product prices along with any added fees to provide complimentary service to your customers at checkout. One note: should a donation be added to any "comped" order, we do not waive those gift amounts.
We sell flex passes with 5 coupons per flexpass. We need to be able to see how many of the 5 coupons have been used by entering the 11 digit flexpass code. That way we can tell a patron they have used all their coupons for a given season. Since our patrons buy tickets for each other, we don’t know of any other way we can track usage of the flexpass codes. StanFrom any customer's record, we now display a "voucher" column to quickly identify when automatically generated coupon codes, or vouchers, were created for a given order. When you look at the order information itself, as always, the actual voucher codes that were created are displayed. In a new feature, we now display any orders where those codes were redeemed. You can click on each of those order IDs to help patrons understand when and for which performances they've made those redemptions.
We have a large Constant Contact mailing list which we use weekly. While it’s not hard to get new emails from doing an Order Search and then inputting them into Constant Contact, it would be beautiful if it was integrated within Thundertix, like Mail Chimp. Dan H.
It's been a long time coming, but it's finally here! You can now connect your Constant Contact account with ThunderTix in the same manner you can with MailChimp.
Find the new option to sync your Constant Contact Mailing Lists in your Account Settings in the Marketing tab. Just click the "Authorize on Constant Contact" button and sign in your account. Once complete, you can connect your events to up to four lists in Constant Contact to allow your ticket buyers to be automatically subscribed at the time of their purchase. In addition, you can subscribe customers from the Customers tab to lists in Constant Contact as well.
While offering simplicity and speed, the method of overriding order prices had one inherent flaw: there was no record of the exact price for each ticket for the order. Now, each ticket price may be modified on the checkout page. This improves reporting, provides greater accuracy, and just as importantly, allowed us to finally provide an answer to the next request.Read more about how to handle discounts
Now Available! If you processed an order using either a Defined Package or an Open Package, you can now process an exchange on the original order. So, if a customer needs to transfer a date on a single package, you can choose the performance tickets that need to be exchanged and transfer that patron to a new date. You will need to use the new discount function on the new order to discount the tickets to ensure no amount is due.
Also available is the ability to process an exchange from a Flex Pass order where coupons were applied.
One of the benefits of being a season subscriber and many theaters is the perk of being able to exchange your tickets any time. Now, you can do one exchange after another as many times as the customer requests it. The funds from the original order will continue to follow the patron to each new performance while fees, if any, will remain on the original order.
View previous software updates. Indicates a customer requested feature