We previously offered two reports as onscreen displays: the Event Sales Report and Multi-Event Sales Report. We recently changed these to PDF documents complete with your own logo. In addition, surveys are now exportable to CSV in the same downloads page -- even for very large reports. We understand that this change may not be welcomed by all of our users and we wanted to explain the improvements.
First, on the Multi-Event Sales Report, if you have more performances than fit in a single page, we used to "paginate" the data which only totaled the events listed on each page -- not all of the performances that were selected. Now, we total everything in one comprehensive PDF report.
Second, organizations with a lot of data were requesting reports that were so large, they often timed out without ever loading. Worse, that "timeout" cascaded to other users requesting unrelated data behind them causing additional page load issues. We are following industry best practices by processing these reports in the background instead of on the web, so they always process quickly.
Finally, we are recording all downloads. For admins, this is important, as you can see who is requesting reports and when. You will be able to refer to past downloads by date and user.
We believe the report changes are beneficial in many ways: reliability, data preservation and possibly most of all, software performance.
It would be nice if at the top of the check in feature it had a running tally of checked in guests. Glen M.
It would be really helpful that after clicking the ticket numbers to check-in someone, the name would be removed from the list. Brian B.
We decided to do both of the above Frequests together since they were both related to the Electronic Guest List Check-in. Now, whether you're checking in patrons from your computer, tablet or phone using the check-in feature, you'll see the total number of tickets scanned updated on screen. Additionally, each barcode scanned will disappear from view so that you only have the barcodes which are remaining to be checked in.
Of course, when you exit the check in process, the full guest list and all guest data will still be fully available and in view. The new changes only apply during the actual check-in process until you click "End Guest Check-in".
Create the ability to create coupon codes that are good for a specific performance date/time, or a customized range of dates or multiple performances that have been identified from a pick list. Wendy R.
You can now create a coupon that is valid only for certain dates in an ongoing event or production. So, if you want to create coupon that is only good for say, St. Patrick's Day (psst...It's coming up!), you can now select just March 17, 2016. This allows you to promote your coupon in print or other advertising and know that it cannot be used on other dates. If you want to create the code for a couple of various dates, you can add the performances you want from the first date and simply enter another date to add more -- all within the same coupon!
View previous software updates. Indicates a customer requested feature