Winter is always a time for upgrades and improvements to the foundation of our code, and this year was no exception. We've spent the last few months preparing for two major upgrades.
The first was a recently updated database which provided a significant improvement to our speeds. Last night, we upgraded the version of the code our software runs on. Thus far, the upgrade was smooth and uneventful, although we expect you'll experience a far more snappy experience that is visibly noticeable as you move throughout the application. Please let us know if any unexpected issues arise.
With those upgrades behind us, we're preparing to launch two new features. Our Android scanner app has testing underway, and we're hoping to launch the official beta release in the next couple of weeks. We're also wrapping up on an analytics dashboard that includes information on total sales and customers, daily sales in snapshot and graph views, and abandonment rates and how to improve them. Expect to see that in the coming week.
On the horizon, we're preparing for automatic ticket pricing activation and expiration, gift card sales, improved coupon reports, a new "reserve only" option for your box office orders and much more.
Keep your ideas coming on how we can help you run your business more effectively by posting them in our Request a Feature. Don't forget to upvote your favorites!
You'll notice that the next time you go to create a new event, or replicate an existing event, the "look" may be a little different than you've grown accustomed to. The options for building your next event are mostly (if not all) the same. We've just moved things around a little bit in an effort to make the process of creating events even easier than before. Replicating events will still bring over all of your previous event information, so keep using the "Replicate" link to save time.
When processing exchanges, note that there is a new option to "Select All" tickets in the order to be exchanged. This is especially helpful for orders with several assigned seats in a single order. Now, instead of having to individually click each ticket included in the order one at a time, you can now Select or Deselect All tickets in the order at once.
View previous software updates. Indicates a customer requested feature