1. Click the Cogs in the top menu to access your Account Settings and click Checkout Options
   


2. Click Tax Rate in the left menu


3. Enter your sales tax rate as a number. A percentage of 8.25% should be entered as 8.25 NOT 0.0825

1. Click Manage next to your desired event


2. Click the Purchase Settings tab


3. Under the Restrictions and Waitlist, adjust the capacity by clic

If you add a fee per ticket, the fee will automatically be applied to all ticket types for that event. If you set your fee up as a percentage of the ticket value, there will not be a charge on $0 tickets.

1. Head to: Report > Multi-Event Report
   


2. Change the date parameters to include the run date of your event(s)


3. Check or un-check the events you want included in the report


4. Click Generate Report

To add dates and times over a date range:

1. Head over to the: Event Manager
   


2. Click Manage


3. Click the + (plus sign) at the top of the navigation menu to open the "Add Dates" page, where you will see the same options you did when you first created your event.
   
   Does it repeat?
   
   a. N
   

Yes! You can continue to sell tickets after an event has been inactivated, taken off line from public view, or after the event has passed (perhaps you would like to record box office/door sales made in cash - these can still be included to reflect accurate inventory).

To add ticket ... (continued)

1. Go to the Event Manager


2. Click Show Expired Events


3. Click Manage for the event for which you want to scan tickets


4. Cli

There is no limit to the number of event images you upload with each event. The first image uploaded will be displayed on your main events listing. After the customer clicks "Buy Tickets", they'll see the full event information with the event description and a slideshow of all upload... (continued)

1. Head to: Revenue Builders > Coupons


2. Search for the coupon you wish to modify


3. Click the edit link


4. Under the tab, 'Select valid events and performances', choose the new event fo

There are two reasons a date may show as 'Sold Out'. You have either sold all available seats, or you have reduced the available number of seats for a given event date to either zero seats or a number that is less than or equal to the number of seats sold to date. To figure out which... (continued)

1. In the field that reads 'When does your event happen?' Enter the FINAL day of your multi-day event. Leave the Repeats field at the default, which is None


2. In the Advanced Date Display Options t

Currently, you can preview the event PDF ticket in a few places:

• From the main Events tab by clicking 'Yes' in the column titled "Email PDF"


• From within the Edit event section by clicking on the button titled "Preview PDF Ticket".
• From within an Event, click on the heading "Preview

1. From your Event Manager >> Manage 


2. Click Public Display


3. Navigate to t

1. Head to: Events > Event Manager
   


2. Click Manage


3. Click on the Date (blue letterin

1. Head to: Events >  Calendar.
   The administrative calendar shows all of your events and their available ticket count.
   
   
   
   
   


2. Head to: Reports > Event Sales Summary
   We'll show a chronological

• Create a test event where the Access is set to Private. Process a few test orders, print tickets from the orders, and follow the scanning instructions to test the scanners.


• Use the real event(s). Proc

1. Head to the: Event Manager
   


2. Click Manage


3. Click Public Display 


4. From Event Information in the left menu, head to IMPORTANT SALE DATES


5. Click the calendar under "Tickets removed from sale on" and enter your preferred date to remove the event