Support Forum
Video Tutorial: How to Set Up and Manage Products in ThunderTix - Tue - Jul 21, 2026 - 12:12am
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ThunderTix lets you sell and manage items such as merchandise, programs, concessions, and other add-ons alongside your ticket sales.To create a product, go to Revenue Builder → Products. Add the product name, image, price, description, and available inventory. You can also:
- Set a maximum quantity per order
- Organize products into categories
- Make the product active or inactive
- Include it on your public Shop page
- Offer it as an add-on during event checkout
- Attach it to an event, package, or membership
When you are finished, click Submit to save the product.From the Products page, you can also update inventory when new stock arrives, set a low-inventory threshold, and view whether an item is Available, Low, or Out of Stock. Product sales reports and CSV exports are available to help you track how many items have been sold within a selected date range.Products listed on the Shop page can be purchased without tickets. Products attached to an event will appear as suggested additions during checkout and can be added to the customer’s cart along with their tickets.
View our video tutorials
Creating Your Event - ThunderTix Video Tutorial
Account Settings: ThunderTix Video Tutorial
Creating Coupons: ThunderTix Video Tutorial
Promoting Your Event: ThunderTix Video Tutorial
How ThunderTix Works: ThunderTix Video Tutorial
Using the Electronic Guest List Check-In: ThunderTix Video Tutorial
Using USB Barcode Scanners: ThunderTix Video Tutorial