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Category: Video Tutorials

Event Reports: ThunderTix Video Tutorial

The video shown below walks through each of the available reports and how to find them. It covers how to create and access all the event software reports that you can generate through ThunderTix. The video shows how to find your reports before, during, and after your event. All Thunde
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Managing Ticket Prices: ThunderTix Video Tutorial

Utilize all the options at your disposal to manage tickets for your event. Whether creating or modifying your events, edit ticket information, ticket type capacity, ticket type order limits, ticket type visibility, dynamic ticket pricing changes across all performances, pay-what-you-c
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Creating Your Event - ThunderTix Video Tutorial

This ThunderTix video tutorial explains how to take advantage of all of our time saving, customization, and promotion features utilized to create an event in ThunderTix. Fully grasp all of the event creation basics in just 3 minutes, and keep watching for even more tips to help ma... (continued)

Using ThunderTix Apps for iOS and Android: ThunderTix Video Tutorial

Selling and scanning tickets from the ThunderTix app is quick and easy! This tutorial video covers how our ThunderTix Barcode Ticket Scanning App for both iOS and Android helps speed up your check-in and your on-site selling processes. It explains how to check in your attendees by sca
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Using the Electronic Guest List Check-In: ThunderTix Video Tutorial

Check in your attendees using the electronic guest list on ThunderTix rather than barcode scanners. The guest list allows you to check guests into your event either when guests arrive with damaged tickets, without paper tickets, or when you do not want to use a barcode scanner. Electr
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VIDEO: Exchanges, Refunds and Voids and how to return seats back to inventory

This tutorial video explains how to perform exchanges, money transfers, refunds, and voids through your ThunderTix account for both general admission events and reserved seating events.

We describe how to process exchanges from one performance to a new performance, or how to move a pe
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Creating Coupons: ThunderTix Video Tutorial

ThunderTix makes discounting simple with our many customizable coupon features. Our coupons are codes, similar to passwords, that ticket buyers enter at checkout.

This tutorial video walks you through how to create custom coupon codes, how to import coupons in bulk from Daily Deals li
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Managing Reserved Seating Events: ThunderTix Video Tutorial

Our reserved seating software allows us to recreate your venue seating chart into a selectable seat map. When pricing your event, you can assign ticket prices to different sections within your seating chart. Then, patrons can choose the seats that work best for them from any device. L
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Accessing Order Details: ThunderTix Video Tutorial

ThunderTix provides detailed insight relating to event ticket orders, both paid and declined. View order IDs, customer names, comments, customer emails, the agent who processed the transaction, the event name, the order date, the payment information and whether or not the order was pa
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Using USB Barcode Scanners: ThunderTix Video Tutorial

ThunderTix makes scanning your patrons’ tickets simple and efficient! This ThunderTix video tutorial explains how to scan your guests’ tickets using a USB barcode ticket scanner.

ThunderTix offers several ways to scan patrons’ tickets from the Scan tab of your ThunderTix account. From
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Processing Box Office Orders: ThunderTix Video Tutorial

When you choose ThunderTix, your staff can sell tickets online as well as at the box office for walk-ups and phone orders. Any computer or tablet with an Internet connection can become a powerful Point of Sale (POS) device with ThunderTix. You can even scan barcodes and sell tickets f
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How ThunderTix Works: ThunderTix Video Tutorial

An overview of the ThunderTix online ticketing and event management software - including payment gateway choices, PDF tickets, barcode scanning, and more! ThunderTix offers many automated time saving tools and features to venues that allow event flexibility and customization in a sing
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Customer Database - ThunderTix Video Tutorial

ThunderTix offers a robust Customer Database to gather and retain detailed information to be utilized for marketing purposes. Customers are automatically recorded into the system. Once a customer exists with their email address, we associate all future purchases to that customer w... (continued)

Account Settings: ThunderTix Video Tutorial

The video shown above is to help walk you through all of the tabs within your Account Settings to help you better understand what each item is. The video itself is currently a bit outdated in terms of layout, but the information presented is still accurate.

For a full transcri... (continued)

Promoting Your Event: ThunderTix Video Tutorial

This ThunderTix video tutorial explains the important event promotion features available on ThunderTix to help introduce new patrons to your events via our built in Promote and Tweet features. We offer you the ability to connect your Eventful account to your ThunderTix events, incre... (continued)