Video Tutorial: How to Submit a Seating Chart to ThunderTix - Tue - Jul 21, 2026 - 10:19am

Candy Pacheco
Updated: Tue - Jul 21, 2026 - 10:19am ⚬ 0 Comments Video Tutorials
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ThunderTix makes it easy to submit your venue’s seating chart for our team to build. Before getting started, have a clear image showing your sections, rows, and seat numbers.


To submit your chart:


1.  Go to Seating Charts from the left-hand menu. 
2.  Click Create Seating Chart. 
3.  Enter a name for the chart and select the seating type, such as theater, arena, table seating, campsite spaces, or trade show booths. 
4.  Upload a clear image of the seating layout. 
5.  Complete the questionnaire with information about your pricing sections, seating locations, balcony, and stage placement. 
6.  Identify any wheelchair-accessible, companion, hearing-impaired, or obstructed-view seats. 
7.  List any house seats, usher seats, or other seats that should be hidden from the public. 
8.  Add any helpful venue elements, such as stairs, exits, lobbies, restrooms, or concessions. 
9.  Choose your seat-labeling preferences and whether customers may leave single seats open. 
10.  Click Create to submit the chart for review. 
Any seats with different pricing should be listed as separate sections. You can also include additional notes that may help the seating chart team, such as changes in elevation or unusual venue details.


Seating charts typically take about three to five business days to complete, although larger or more complex layouts may require additional time.


Watch the video tutorial:
https://www.youtube.com/watch/ZiCmLGvII4I

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