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Where can I post a refund policy? (Terms and Conditions) - Wed - Nov 10, 2010 - 4:34pm

  • Posted by Dawn Updated: Dec 2022 0 Comments Account Settings
    There are a few places for your terms and conditions.

    You can add purchase terms and agreements to your checkout page by doing the following:

    1. Head to Account Settings
    2. Click Checkout Options 
    3. Select Purchase Terms/Conditions
    4. Enter the text you wish to appear on the checkout page 

    You can also add a required field at checkout by doing the following:
     
    1. Head to Account Settings
    2. Click Checkout Options 
    3. Under Checkout Page Fields, enter your content for REQUIRED FIELD BEFORE CHECKOUT


    You can also add terms and conditions to your PDF Ticket(s) by doing the following:

    1. Head to your Event Manager 
    2. Click Manage on an event you wish to add PDF terms and conditions 
    3. Click Ticket Delivery >> eTicket Designer 
    4. Enable the option to display  Display PDF terms and conditions 
    5. Enter custom text for your eticket PDF policy 


    Lastly, you can add this information to your confirmation Email Header or Footer:

    1. Head to  your Event Manager 
    2. Click Manage for the event you wish to edit the confirmation email 
    3. Click Ticket Delivery 
    4. Head to the Ticket Delivery tab 
    5. Add the information under EMAIL RECEIPT
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