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Group Ticket Fees by Type at Checkout - Fri - Aug 28, 2026 - 12:07pm
By default, ThunderTix itemizes per-ticket fees individually at checkout. On a 5-ticket order, that means 5 separate Facility Fee lines, 5 separate Special Event Fee lines, and so on. This can make an order's line-item list feel longer than it needs to, even though the total is the same.
The Group fees by type at checkout setting lets you combine same-named per-ticket fees into a single summed line for your patrons, without changing anything about how fees are calculated, taxed, or reported internally.
Where to find it
How it works
Off (default): Fees display itemized per ticket, as they do today.
On: Same-named per-ticket fees are combined into one summed line, on checkout, the cart summary, the order confirmation page, and the confirmation email. For example, five Facility Fee charges at $3.00 each become:
What does and doesn't change
- This is a customer-facing display setting only. It does not change how fees are calculated, stored, taxed, or settled.
- Box office order details, reports, and settlement continue to itemize fees per ticket regardless of this setting.
- Order totals, tax, and reconciliation figures are unaffected.
- This applies to per-ticket fees only. Per-order fees (like a single Convenience Fee or Phone Fee) aren't duplicated today and aren't affected by this setting.
Who this is for
Venues that charge multiple per-ticket fees and want a cleaner checkout summary for patrons, especially on multi-ticket orders where itemization can make the order total look more complicated than it is.
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