Support Forum
We are a small theater and wondered if we are required to scan tickets? - Fri - Jul 15, 2016 - 10:48am
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Scanning is definitely not required. The only implication is that your customers could duplicate their tickets thus getting two tickets for one price.
However, if your theater is small and utilizes reserved seating, that helps reduce the potential for fraud since only one person can fit into a single, designated seat assignment.
View our video tutorials
Will the scanners identify the ticket type and display the name at the time the ticket is scanned?
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Are there available USB scanners that once they're in the cradle the scan light stays lit?
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How can I do some test scans to prepare for my event?
Can we set the computers to make an audible tone when scanning tickets?