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Barcodes: Using the Order Lookup Tool - Sat - Jul 30, 2011 - 6:27pm

  • Posted by Dawn Updated: Dec 2022 0 Comments Barcodes & Scanning
    Your barcode scanning pages come equipped with an Order Lookup tool to help find and scan tickets at the gate for patrons that have lost or forgotten their tickets. To use it, simply enter the last name of the customer or their order number (if available by the patron's smartphone), and click 'Search'. 

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    You will be presented with possible matches that display the full customer name, order number, and last four digits of their credit card should you choose to validate the patron's identity. If a match is identified, simply press one or more of the Scan buttons to automatically scan them into the system and prevent another user from entering with a proper barcoded ticket. 


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