Support Forum
"View Delivery Statistics" not displaying for some expired events - Thu - May 16, 2019 - 8:51am
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To view delivery information for emails sent, just click the "View Delivery Statistics" button on individual orders. We show successfully delivery emails, opens, clicks and even bounce information. We retain this data for up to three months after the expiration of the event when we purge data.
View our video tutorials
How to customize the eTicket sent as a PDF ticket with each email
How can I change the venue name shown on the email confirmation sent to my buyers?
How can I copy order confirmation emails to two different email addresses?
Will my customer receive a confirmation email after a refund is processed?
The customer did not receive the eTicket as a PDF
How can enable or disable the delivery of order email receipts?
How do I change the sender address on the email confirmation receipt?
