Support Forum
How do I change the sender address on the email confirmation receipt? - Mon - Jan 28, 2013 - 11:30am
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The sender of the email is always noreply@notify.thundertix.com and includes your account name. For example, if your organization name is, "Viva Performance!", then the email will use the following sending nomenclature:
"Viva Performance!" <noreply@thundertix.com>
You can change your name with the instructions here.
If you are interested in white labeling, we offer an additional service as an option. While our deliverability hovers around 98%, the white label service may help improve deliverability even more for your organization and prevent emails from ending up in a spam folder. You can read more about domain authentication here.
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