Support Forum
Do I have to use a 2D USB scanner with my computer to scan both paper and electronic tickets? - Sun - Sep 11, 2016 - 7:32pm
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Yes, if you want to scan both paper tickets and also tickets presented on a smartphone, you will need to have a 2D scanner if you are looking at rugged handheld devices from the hardware tab.
Alternatively, you can use the free iOS and/or Android apps to scan in tickets. When using the app, the device's camera will read both paper tickets and barcodes displayed directly from smartphones.
View our video tutorials
Will the scanners identify the ticket type and display the name at the time the ticket is scanned?
How do I scan barcoded tickets for an event?
Are there available USB scanners that once they're in the cradle the scan light stays lit?
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How can I do some test scans to prepare for my event?
Can we set the computers to make an audible tone when scanning tickets?