Is there anyway to see how many tickets were scanned? - Thu - Jun 2, 2011 - 4:34pm

Posted by Dawn Updated: Mar 2024 0 Comments Reports
We provide an automatically compiled report of all barcode scans in a few ways. The guest list provides an up to the minute count of barcodes scanned and how many are remaining. The export is a CSV of all alpha-numeric barcodes for each performance.  Finally, the Barcode Scan report provides a high-level overview of how many barcodes were scanned in a given day by each staff member or volunteer.

Guest List


1. Head to: Events > Event Manager
2. Click Manage
3. Under the Reports column, click the icon shaped like a person to open the guest list
4. The total number of barcoded tickets that were scanned shows as a number at the top of the page along with how many barcodes are left to scan.


Bar Code Export

Use this report if you want more information about each individual barcode to show whether it was scanned, the scan time, and who scanned each barcode. Additionally, we show the customer name and the type of ticket purchased per barcode.


1. Head to: Events > Event Manager
2. Click Manage
3. Under the Reports column, click the Barcode icon
4. You'll be redirected to the Downloads page where you can access the report as soon as the data is compiled.
5. The report will open in your default spreadsheet program where you can sort the data 

What's included in the Barcode Export:

1. Order ID
2. First and Last Name
3. Name of ticket type
4. Barcode ID
5. The number of times the barcode has been scanned. 
6. Who scanned the barcode
7. The timestamp for when the barcode was originally generated
8. The timestamp for when the barcode was updated which means the time it was scanned
9. Customer email 

Barcode Scan report

Use this report if you want to see a summary of the total barcodes scanned per event as well as per person that was scanning tickets. We'll also summarize the number of barcodes scanned per ticket type. 


1. Head to: Reports > Barcode Scan report
2. Choose the desired date range. We now allow our clients to generate a report over multiple days!
3. Click Download Report
4. You'll be redirected to the Downloads page where you can access the report as soon as the data is compiled.

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