We have several pages dedicated to helping you set up your thermal ticket printer to work with ThunderTix on our website. Determine which printer model is yours and select from one of the pages below:

Practical Automation ITX
Practical Automation eITX
Boca Lemur Datamax-ONeil

Additionally, as a cheaper alternative to thermal ticket printers, we recommend the following thermal receipt printers:

Citizen America CT-S310II
iTherm 280
Dymo Labelwriter 450 Turbo
Label Value, LV-30374
Zebra ZD410
Zebra ZQ110

Once you receive the thermal receipt printer, first, you'll need to upgrade your account to add Thermal Tickets. You can find that in your Account Settings under the Billing & Usage tab in the Upgrades section.

Then, once enabled, head to Templates > Thermal Tickets to start the process.  Please provide us with the type of printer you have and the dimensions of the receipt paper you'll be using.  At that point, we'll set up the ticket template and make it available on your account. To learn more about thermal ticket printers, follow the link below:

https://www.thundertix.com/features/thermal-ticket-printing/