Category: Ticket Printing
You can customize the PDF ticket terms and conditions in your Event Settings.
Each PDF ticket is customizable PER EVENT.
To customize the bottom text of your eTicket, head to Event Manager > Click on the name of your event > Ticket Delivery> eTicket Designer.
At the bottom of the page,
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Each PDF ticket is customizable PER EVENT.
To customize the bottom text of your eTicket, head to Event Manager > Click on the name of your event > Ticket Delivery> eTicket Designer.
At the bottom of the page,
If you'd prefer to use a QR code in place of a Standard Barcode, please follow the steps below.
- Head to Templates > Thermal Ticket
- Under the option for Barcode, select QR code from the drop down.
- Click the 'Update' button at the bottom of the screen to save your changes.
- The update wil
You have the option to include a shipping/mailing label with your thermal ticket orders. To enable this option, please take the following steps:
1. Head to the Templates Tab on your left hand menu >> Thermal ticket.
2. Scroll down to Shipping label and receipt >> switch the "Would you l
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1. Head to the Templates Tab on your left hand menu >> Thermal ticket.
2. Scroll down to Shipping label and receipt >> switch the "Would you l
If you want to take tickets to an outlet to sell, the only way to print tickets that are valid for your event is to process one or more orders.
When you process a ticket order through ThunderTix, it creates a barcode for that event that is "scannable".
In addition, orders processed
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When you process a ticket order through ThunderTix, it creates a barcode for that event that is "scannable".
In addition, orders processed
If you have events taking place at multiple venues, we now set the venue name, phone, and address with each event. You'll find this setting for each event by going to your events listing, then clicking Manage > Public Display > Event Address.
To update the address for an event:
1. Hea
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1. Hea
Some organizations have asked for a way to pre-print all of the remaining unsold tickets in order to have those on hand at the box office for walk-ups. The only way to do that would be to process several bulk orders for each of the remaining and available tickets. However, there are
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Prepare in advance of your event by printing all of your "will call" orders, so they are available as customers arrive. Listed alphabetically by customer last name, you can quickly dispense tickets, so patrons can enjoy concessions before the show. You have the option to either print
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Print Status Link Options
Your Guest List features two columns of print options for both Thermal (if enabled) and PDF tickets. The three Ticket Printing status names are listed below with an explanation of each:
Print - This signifies that neither an at-home-user nor a venue user access
We have several pages dedicated to helping you set up your thermal ticket printer to work with ThunderTix on our website. Determine which printer model is yours and select from one of the pages below:
Practical Automation ITX
Practical Automation eITX
Boca Lemur Datamax-ONeil
Additiona
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Practical Automation ITX
Practical Automation eITX
Boca Lemur Datamax-ONeil
Additiona
The tiny Zebra printer is perfect for mobile applications or small box offices. Set up the Zebra with the following instructions:
Installing on Windows:
Installing on Windows:
- Connect the Printer to the computer through Bluetooth.
a. Open "Add a device" in the Bluetooth menu and select the printer, it will be
Many organizations have the logo watermarked on the front of the ticket prior to printing so that there isn't a need to add a logo onto the ticket template.
However, you can upload a black and white logo to your Thermal Ticket template. We can then include that logo to appear on the
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However, you can upload a black and white logo to your Thermal Ticket template. We can then include that logo to appear on the
- Go to Orders.
- Search for the Order whose tickets need reprinting.
- Click the Order ID.
- Click the printer icon at the top right of the order
Since ticket barcodes and the PDF ticket documents are being created in the background, we limit an order to 50 tickets or fewer. This is to ensure that the software doesn't time-out processing the transaction.
By default, on information printed on the 'ticket' portion of the PDF is centered. If the short message is showing up left-aligned, double check the message to make sure that all information is on a single line (i.e. the Return key was not used to create separate lines between inform... (continued)
When a typo exists and tickets are generated, the tickets are saved as a document in the state that existed at the time the tickets were created. If the typo is fixed after the fact, the original tickets will remain the same and all tickets created after that time will have the corre... (continued)
