ThunderTix logo

Support Forum

How can I print past invoices? - Tue - Nov 2, 2021 - 9:15am

  • Posted by Natalie Updated: Jan 2022 0 Comments Billing & Plans
    You can find and print prior invoices and billing history at any point in time. 

    Please follow the below steps to download and print past billing statements:
    1. Head to Account Settings
    2. Click Billing and Usage
    3. Find INVOICE HISTORY
    4. Click the download icon to the right of the Type to download an invoice
    Download past invoices.JPG 9.41 KB

    Under your Invoice History, you will see a detailed list of charges for your billing month, as well as on the downloaded invoice. 

    Don't see the icon to download old statements?

    If you cannot see the download icon, you are most likely zoomed into your page past 100%. Please try zooming out or scrolling to the bottom of INVOICE HISTORY to reveal a scroll bar. 
    To zoom in or out on an Apple device, use Command and '+' or '-'. 
    To zoom in or out on a Windows device, use Control and '+' or '-'. 

    If you have questions on how to change your monthly plan, please refer to this discussion:  

View Our Video Tutorials Related Discussions   How can I see how many tickets I have sold for this billing cycle?   Am I charged for refunded orders when there is no payment attached (Ex. Comp or discounted)?   How can I suspend service until next year while I am out of season?   How do I change my monthly payment plan?   How do I change my payment method?   How ThunderTix Billing Works   How does phone support work?