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How can I get a report of how many new customers we got? - Fri - May 26, 2023 - 6:01am

  • The Patron Database allows you to generate a report showing how many first-time guests purchased tickets in a given time period. 

    Further, if you wanted to know how many people came from outside of Colorado last year, you could run a report that shows X number of people came from Kansas, X number of people from Wisconsin, etc.

    1. Head to Patron Database > Search and mass email
    2. Click Order History
    3. Enter the date range for last year or last month
    4. Check "Retrieve new customers only" (see the image below for reference)
    5. Click Search Customers
    6. Export Results


    Then, sort by state and delete all records from your home state.  That will allow you to get a count of how many new customers you obtained in the last year from outside your state and further from each state.
View our video tutorials   How do I remove fees, shipping, refunds, etc. from the Event Settlement Report?   How do I access my customers' email addresses for an event?   How can I see how many tickets were scanned?   How can I improve Guest List Report printing?   How can I get the data from the comment field to display on the Guest List?   How do I get a report for every date with how many people are booked per date/time?   What do tickets that are 'On Hold' mean in the multi-event Sales Report?