Important Update- Email Delivery Issues (Non-Branded Accounts) - Thu - Feb 5, 2026 - 5:12pm

Maggie Kennedy
Updated: Thu - Feb 5, 2026 - 5:12pm ⚬ 0 Comments Announcements
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We are aware of an issue affecting email delivery for non-branded accounts, where some automated emails may not be sending as expected due to delivery issues with our third-party email service provider, Mailgun.


Our engineering team is actively monitoring the situation and working closely with Mailgun toward a resolution.


At this time, no branded accounts appear to be impacted.


We appreciate your patience and will provide an update as soon as we have more information. If you have any urgent needs in the meantime, please reach out to ThunderTix Support.