Quick Check on Your Stripe Terminal - Tue - Mar 31, 2026 - 2:56pm

Karol Pacheco
Updated: Tue - Mar 31, 2026 - 2:56pm ⚬ 0 Comments General Support
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Hi Amber,

I hope you’re doing well!

We recently released an update related to Stripe terminals that was designed to resolve some intermittent disconnection issues. As part of our validation process, we’re reaching out to a few clients using Stripe readers to make sure everything is working smoothly.

When you have a moment, could you let us know:


• Are your Stripe terminals connecting as expected?
• Have you noticed any disconnections or unusual behavior recently?
  
  
Even a quick “all good here” is very helpful!


If you do run into any issues, feel free to share details (what happened, when, and which device), and we’ll take a closer look right away.


Thanks so much for your help, we really appreciate it!


Best, Karol.

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