How does Automatic print mode work for thermal tickets? - Thu - Apr 9, 2026 - 10:33am

Candy Pacheco
Thu - Apr 9, 2026 - 10:33am ⚬ 0 Comments Ticket Printing
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If your venue has thermal tickets enabled, ThunderTix includes an “Automatic print mode” setting located under:
Templates → Thermal Ticket

When Automatic print mode is ON

If all of the following conditions are met:


• Your venue has an active thermal ticket template
• A box office admin is processing a paid order
• The tickets are for a performance happening today
     Then, after completing the order and reaching the Thank You page, ThunderTix will:


• Automatically open the browser’s print dialog
• Load the thermal tickets, ready to print

This feature is designed to speed up walk-up sales at the box office, similar to how tickets used to print automatically at a movie theater window.

If you prefer to print manually

Go to Templates → Thermal Ticket
Find the Automatic print mode section (after “Shipping label and receipt”)
• Set it to No


What happens when it's OFF?
The print dialog will not open automatically
• On the Thank You page, you’ll still see the “Print to thermal printer” button
• You can click it anytime to open the print window and print tickets manuall

• Sign up today and start selling tickets Login