Support Forum
Coupon Code Descriptions Now Display in Membership Confirmation Emails - Tue - Apr 21, 2026 - 5:19pm
-
Membership confirmation emails have been updated to clearly show what each coupon code is used for. This improvement makes it easier for patrons to understand and use their membership benefits.
What’s new:Coupon codes now include descriptionsPreviously, confirmation emails only displayed the coupon codes, without indicating what each one was for.With this update, each coupon code now includes a description of its purpose. For example:- Coupon Code: 3RH45467567 – 100% off/Ticket
- Coupon Code: UQY45467567 – 20% off/Ticket
This makes it immediately clear which code applies to which benefit.
How it works:- When a membership includes one or more coupon codes, each code will now display with a short description
- The description reflects the discount or benefit tied to that code
- This applies automatically to all new membership confirmation emails
Why this matters:This update helps:- Eliminate confusion when multiple coupon codes are included
- Ensure patrons use the correct code for the intended benefit
- Improve clarity in membership communications
Things to keep in mind:- This change only affects how coupon codes are displayed in confirmation emails
- Coupon functionality and rules have not changed
- The update applies to new membership purchases going forward
View our video tutorials
Can I sell memberships through ThunderTix?
What is a Membership?
How do I set up a new Membership?
Can I sell a Membership with a recurring payment if I don't have Square or Stripe?
How do I customize my Memberships button on our event website?
How do I set up Membership Levels?
How do I set up a membership benefit?
