Support Forum
View Detailed Product Sales Reports with MCP - Wed - Jun 24, 2026 - 3:32pm
-
You can now pull detailed sales reports for your add-on products (merchandise, food & beverage, upgrades, etc.) directly through the ThunderTix MCP. Previously, product sales data was only available as aggregated totals — now you can see a full breakdown per product.
What can I see in a product sales report?
For each product, you'll get:- Product name and ID
- Units sold and gross revenue
- Refunds (count and amount)
- Net revenue
- The associated event, if you're looking at sales tied to a specific show
How do I filter my results?
You can narrow your report by:- A specific product — see sales for just one item (e.g., "Birthday Fraps")
- A specific event — see all product sales tied to a particular show
- Date range — set a start and end date to look at a specific period
If you don't apply any filters, you'll get a breakdown of all products across your account.
When would I use this?- You want to know how a specific merch item is selling across all your events
- You need to compare product revenue between two date ranges
- You want a quick snapshot of add-on sales for a single event
- You're building AI-powered visual reports and need per-product data
View our video tutorials
How do I remove fees, shipping, refunds, etc. from the Event Settlement Report?
How do I access my customers' email addresses for an event?
How can I see how many tickets were scanned?
How can I improve Guest List Report printing?
How can I get the data from the comment field to display on the Guest List?
How do I get a report for every date with how many people are booked per date/time?
What do tickets that are 'On Hold' mean in the multi-event Sales Report?
