How can I see who made edits within our account? - Tue - Dec 26, 2017 - 8:07am

Posted by Dawn Updated: Dec 2022 0 Comments General Support
Revision and change history 

We track changes to various aspects of your ThunderTix account, like events, performances, tickets, products, and account settings, using a revision history. There are several areas in the system you can view revision change history. 

To see an overview of revisions made to the account or events, please do the following:


1. Head to the Support tab >> Revision History 
2. All revision history will be listed from the most recent change to the oldest change 



Revision History .png 12.36 KB

To see revision history made for a specific event, please do the following:


1. Head to Events >> Event Manager 
2. Locate the event you wish to see alterations for 
3. Under the event name, select the hourglass icon 



event revision history.png 15.26 KB


You can also view the change history for all of the below items:


• A specific performance date
  • From your Event Manager, select Manage on the event. Select the hourglass icon below the performance name 
• Packages 
  • From your Events tab, select Package Manager, and click the hourglass icon below the package name
• Gift certificate orders 
  • From your Revenue Builders tab, select Gift Certificates. Locate the gift card in question, and under the Revisions column, select the hourglass icon
• Product items 
  • From your Revenue Builders tab, select Products. Locate the product in question, and select the hourglass icon under the product name 
• Coupons 
  • From your Revenue Builders tab, select Coupons. Locate the coupon in question, and select the hourglass icon below the coupon name 

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