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My complete event title is too long to fit on the pdf ticket - Tue - Feb 11, 2014 - 6:46pm

  • Posted by anonymous Updated: Jan 2024 0 Comments Troubleshooting
     Some event names may be longer than others, causing the wording to be cut off on the PDF ticket. You can decrease the font size of the event name in an events settings. To do so, please follow these steps:

    1. From your Event Manager >> Manage 
    2. Select the Ticket Delivery tab 
    3. Navigate to the eTicket Designer tab in the submenu 
    4. Under eTicket Designer, locate 'Display Event Name' 
    5. Reduce the font size (the change will automatically save as soon as you click out of the field)
    1. Scroll up to preview the eTicket under EVENT PDF TICKET TEMPLATE.

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