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I've added an event description on a new event, but it's not appearing. - Wed - May 11, 2011 - 2:44pm

  • Posted by Dawn Updated: Dec 2022 0 Comments Troubleshooting
    If you've added a description, but you don't see it on the public view, then you probably have set a pre-sale date.

    Learn about Pre-Sale Announcements here. 

    Until the event activates (upon the activation date/time), the description is replaced with the pre-sale announcement text. The two vary so that you can post information like: 'Tickets going on sale May 25 at 10am'. Once the event activates, the standard description will replace the pre-sale announcement.