Support Forum
Why am I copied on emails when I resend orders to a new email address? - Wed - Apr 9, 2014 - 12:09pm
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For security purposes, we always send a copy of resent emails when the email address is changed from the original order.
For example, if jane@domain.com places an order, but an unsuspecting staff member at your venue sends a copy to john@otherdomain.com, we want Jane to be alerted. We also send a copy to the venue owner. This is done as a precaution to alert staff and patrons that a new address was used on an pre-existing order.
The subject line reads, Important: Resent Order Confirmation to New Address.
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