Support Forum
Is there a way to "scan" a ticket without purchasing or renting a scanner? - Wed - Oct 7, 2015 - 10:01am
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Yes! There are a couple of ways to scan tickets for free. The first is the scanning app which is free and can be downloaded from the Apple app store or Google Play. For more information, please see the following link:
Scanning with your mobile device
The second is the Electronic Check-in through the Guest List. To use it for scanning, please follow the steps below:- Click on Events
- Click the name of your desired event and navigate to the reports column
- click the Guest List icon - under the Reports column
- Click on "Start Guest Check-In"
- All barcode IDs will appear next to the guest's names
- As guests arrive, click on one or more of the bar codes to "scan" them in (Please note that this action cannot be undone)
View our video tutorials
Will the scanners identify the ticket type and display the name at the time the ticket is scanned?
How do I scan barcoded tickets for an event?
Are there available USB scanners that once they're in the cradle the scan light stays lit?
Barcode Scanning: How To Guide
Barcodes: Using the Order Lookup Tool
How can I do some test scans to prepare for my event?
Can we set the computers to make an audible tone when scanning tickets?