Discussions
What if my event expired too early? How can I get it back online for customers?
Wed - Apr 29, 2015 - 9:07am
There are two ways that an event might have been set to expire too early. The Expiration Date or the actual event date.
Changing the Expiration Date
Changing the Expiration Date
- Head to Events > Event Manager
- Click Manage > Public Display > Event Information
- Under IMPORTANT SALE DATES, check the date entered for "Ti
How can I change the address and phone number on the Ticket, thermal ticket and email?
Wed - Nov 10, 2010 - 5:35pm
The venue address and phone number is set with each event. This allows you to have events at different venues with the correct address and phone number varying per event.
To set the venue address for an event, follow the steps below:
- Head to Events > Event Manager
- Click Manage on the e
How can I customize a tour date message for the public without making tickets available?
Thu - Nov 18, 2010 - 5:12pm
Some of our venues may not offer a tour on all dates, but they don't want to remove it from the buyer's view. If you would like to have the tour time visible with a note indicating it is Sold Out, navigate to:
Events tab >
- Click the Manage next to the event name.
- Click on Purch
Creating Your Event - ThunderTix Video Tutorial
Fri - Jul 31, 2015 - 2:48pm
This ThunderTix video tutorial explains how to take advantage of all of our time saving, customization, and promotion features utilized to create an event in ThunderTix. Fully grasp all of the event creation basics in just 3 minutes, and keep watching for even more tips to help ma... (continued)
