How can I change the balance of a gift card? - Mon - Nov 8, 2021 - 12:44pm

Posted by Natalie Updated: Nov 2022 0 Comments Gift Certificates
The Gift Certificates page allows you to view all sold gift certificates and track their redemptions and remaining balance.

How do I reduce the remaining balance left on a gift card?
1. Head to the Revenue Builders tab 
2. Click Gift Certificates 
3. Locate the gift certificate you wish to change from the orders list 
4. Click the balance under the Balance column 
5. Enter the correct remaining balance and a reason for the change, and click Save

How do I inactivate a gift card? 
1. Head to the Revenue Builders tab 
2. Click Gift Certificates 
3. Locate the gift certificate you wish to inactivate from the orders list 
4. Click 'Yes' under the Active column to change it to 'No'

• Sign Up Today and Start Selling Tickets Login