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Are we only charged for a purchased gift card once? What about when it's redeemed? - Mon - Sep 9, 2019 - 11:19am
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You are charged 2.5% of the value of gift cards sold or those gift cards provided to guests in lieu of a refund. These are charged in the next renewal cycle.
When redeeming gift cards, they are treated like a normal payment tour where either a ticket fee is assessed for ticket purchases, or 1% of the total price of any food or merchandise is assessed. Again, these are invoiced at the next monthly renewal.
You can view the discussion How ThunderTix Billing Works for more details on gift card charges.
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