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Is there a way to quickly recall a customer's info in case we need to call them? - Thu - Sep 1, 2011 - 2:39pm

  • All customers are searchable from your Patron Database.  It includes all people that have ever interacted with your organization which could be from purchasing a ticket, a season subscription, making a donation, or buying/receiving a gift card.  

    In addition, we offer a migration service to import all customers and donors from third party systems to allow you to have all patron data in a single place.  When you search for a customer, it will return results for a customers added from ThunderTix as well as customers imported from outside systems.

    1. Head to: Patron Database > Search and Mass Mail
    2. Under the Customer Data tab, search for customers by name, email, phone, city, state, zip, or customer ID