How can I add a waiver to my event during the checkout process?

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How can I add a waiver to my event during the checkout process? - Thu - Apr 13, 2023 - 2:19pm

Ray S.

Updated: Apr 2023 ⚬ 0 Comments Orders

Add terms and conditions to your checkout

We do not have a "waiver", but we have something that usually suffices. The best way to do this is to add a required checkbox at the checkout page. To do this, please go to the Account Settings from the cog icon in the upper right corner then to the Checkout Options >> REQUIRED FIELD BEFORE CHECKOUT. There you can add some text with a link to an external file displaying your full terms. They will be required to check the box to complete their order.

Include a waiver link after purchase

You can include a link in your event confirmation email of the waiver. Participants can either fill it out and email/mail it in or bring it on the first day of the event.

Include a survey during checkout

Alternatively, you could include a survey asking if the guest is participating in the activities. You can easily pull survey answers, gather the 'Yes' responses, and mass email them the waiver. This would be a little more work than adding it to the confirmation email, and you would need to determine how to mass email the 'yes' customers (we do have an internal mass email system, so let me know if you are interested in learning more).

Request this be added!

We have a feature request to integrate with waiver software. You can add your vote here:

Waiver request

View our video tutorials How do I delete an Order? Why are orders missing from the Orders tab? What happens to sales tax on an exchange? How do I comp a ticket or comp an order (make a ticket complimentary)? How can I waive fees for some orders? How can we charge a small fee to our patrons for a ticket exchange? Our show was canceled -- how do we process refunds?