How can I create an event that spans multiple days without creating separate event dates? - Thu - Feb 22, 2024 - 9:23am

Callie Stearns
Feb 2024 ⚬ 0 Comments Creating Events
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You may have an upcoming event that you wish to only have one performance date shown, but have the date of the event span over a period of time. 

Please follow the steps below to edit an existing event so that it is one event with one single date but will display as a date range rather than a single date. 

First, you will want to delete all but the last performance date you already created (any dates with sold or reserved tickets cannot be deleted). We recommend that you keep the last date in the series so that the event will remain active in ThunderTix through the final day of the event.


1. Navigate to your Event Manager. 
2. Click on the name of your event 
3. While you are in the event, click "Public Display"
4. From the left menu, click Additional Display Options. 
5. Under MODIFYING THE DATE AND TIME DISPLAY, check both the "Hide the event time" and "Hide the event date".
6. Use the field below these boxes to enter replacement text. This would be something like "February 13-14, 2023".

Now your customers will see the text you have used in the replacement text field. Tickets sold for this event are scannable only once.

To create a new event that has a single performance date with a date that spans over a period of time, please do the following:


1. Navigate to your Event Manager. 
2. Click +Create Event 
3. Add the details of your event under Event Basics. The event date should be set to the last day of the event 
4. Head to the Advanced Date Display Options tab, under CHANGE DEFAULT DATE/TIME DISPLAY change the toggles both the "Do not display the event time" and "Would you like to replace the date field with your own text?". 
5.  Use the field below these boxes to enter replacement text. This would be something like "February 13-14, 2023".
   
   

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