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Can I change the answer on a survey? - Thu - Apr 4, 2024 - 3:07pm

  • We now offer the ability to change answers on a survey- despite the order being complete!

    Simply head into the order containing the survey that you would like to change the survey answer to and click on the answer to edit/change the response.

    Survey change.jpg 9.94 KB

    Then click the blue check mark to save your changes. It's as simple as that! 

View our video tutorials   How do I delete an Order?   Why are orders missing from the Orders tab?   What happens to sales tax on an exchange?   How do I comp a ticket or comp an order (make a ticket complimentary)?   How can I waive fees for some orders?   How can we charge a small fee to our patrons for a ticket exchange?   Our show was canceled -- how do we process refunds?