Support Forum
Can I change the answer on a survey? - Thu - Apr 4, 2024 - 3:07pm
We now offer the ability to change answers on a survey- despite the order being complete!
Simply head into the order containing the survey that you would like to change the survey answer to and click on the answer to edit/change the response.

Then click the blue check mark to save your changes. It's as simple as that!
Simply head into the order containing the survey that you would like to change the survey answer to and click on the answer to edit/change the response.

Then click the blue check mark to save your changes. It's as simple as that!
View our video tutorials
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Why are orders missing from the Orders tab?
What happens to sales tax on an exchange?
How do I comp a ticket or comp an order (make a ticket complimentary)?
How can I waive fees for some orders?
How can we charge a small fee to our patrons for a ticket exchange?
Our show was canceled -- how do we process refunds?