Support Forum
Can I make changes to a pending order on the checkout page? - Mon - Apr 7, 2025 - 1:49pm
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When you get to the checkout page, you have several options available if you find that changes need to be made to the order.- You can add a round-up donation even after first saying "No"
- You can add a general donation even if no donation was entered when adding tickets to the cart
- You can change the shipping option chosen to another shipping option
When you click "Add Donation" button at the top of the checkout page, you have the option to choose either a general donation or a round-up donation.
On the checkout page, when you click on the shipping option previously chosen, you'll see a pop-up appear that allows you to change the shipping option instantly.
View our video tutorials
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How do I comp a ticket or comp an order (make a ticket complimentary)?
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Our show was canceled -- how do we process refunds?
