How can I manually add an order and process it in cash or by che

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How can I manually add an order and process it in cash or by check? - Wed - Jul 9, 2025 - 5:46pm

Callie Stearns

Updated: Wed - Jul 9, 2025 - 5:46pm ⚬ 0 Comments Orders

You can enter them by placing an order. When you place the order, select Cash as the method of payment. To place an order please navigate to the Event Manager, find your event and begin processing your order. Upon arriving at the checkout page, do the following:

Click the dollar icon labeled Cash
Enter the amount received
Enter any administrative comments desired
Enter customer information for the Quick Checkout or billing information
Confirm Order

View our video tutorials How do I delete an Order? Why are orders missing from the Orders tab? What happens to sales tax on an exchange? How do I comp a ticket or comp an order (make a ticket complimentary)? How can I waive fees for some orders? How can we charge a small fee to our patrons for a ticket exchange? Our show was canceled -- how do we process refunds?