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How can I cancel my account? - Fri - Jan 9, 2026 - 12:09pm

  • To cancel your account please follow the steps below:

    1. Navigate to your Account Settings (Gear cog icon in the top right corner) > Billing and Usage. 
    2. On the 'Plan' section on the billing tab, you should see a red 'Cancel my account' button. Click the button to cancel your account.
      Screenshot 2026-01-09 115552.png 34.08 KB
    3. Select the reason for cancelling your account from the drop down menu.  You will need to enter in additional feedback for why you are cancelling your account. You also have the option to contact the support team if you need any assistance before cancelling your account.
      Screenshot 2026-01-09 115726.png 66.85 KB
    4. Once you've selected your reason for cancelling your account and added feedback, click 'Cancel now' to cancel your account. The following pop up will appear:
      Screenshot 2026-01-09 120711.png 27.56 KB
    5. Type 'delete' and click Continue with cancellation.