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How do I make it more clear that our customers are receiving a discount by purchasing in advance? - Tue - Oct 9, 2012 - 3:23pm

  • First, consider modifying the ticket type name and/or the ticket type description to include the word(s) 'Advanced Ticket', 'Advanced Purchase', or even 'Early Bird' so that the customer knows that they are getting a deal by purchasing online in advance of the event. Second, you should add the pricing details with cut-off dates into the event description so that your customers see the pricing and when prices will increase at a glance. Last, make sure it's clear that prices will be the highest on the day of the event for walk-up sales. To edit your event description:
    1. Head to the: Event Manager
    2. Click on the name of your event
    3. Click Public Display
    4. From Event Information in the left menu, scroll down to EVENT DESCRIPTION and edit.


    To edit your ticket type description:
    1. Head to the: Event Manager
    2. Click on the name of your event 
    3. Click Select then Tickets and Prices for any performance
    4. Click the pencil icon next to the ticket type you would like to edit
    5. You can then edit the ticket name (to something like 'Early Bird') and edit the ticket type description under the Description column
    6. Click the checkmark icon to save your changes

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