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ThunderTix Now Displays Total Ticket Pricing and Fees on Seating Charts - Tue - Apr 21, 2026 - 2:37pm


  • ThunderTix now displays total ticket pricing directly on the seating map when patrons hover over seats. This update improves pricing transparency and helps ensure compliance with pricing regulations.

    Total price shown on hover

    When a seat has only one available price, the full ticket cost is now displayed when a patron hovers over that seat.

    This total includes:

    •  Base ticket price 
    •  Service fees 
    •  Credit card processing fees 
    Patrons can now see the final cost before selecting a seat, rather than waiting until checkout.


    Messaging for multiple price options

    If a seat has multiple pricing options (such as Adult, Senior, Child, or Military), the hover display will now show a message instead of a single price:

    Total price varies by ticket type

    This lets patrons know that pricing depends on the ticket type they choose and prevents confusion when multiple rates are available.


    How it works

    •  Hover over a seat on the seating map 
    •  If there is only one price available, the total cost (including all fees) will be displayed 
    •  If multiple price types are available, a message will indicate that total pricing varies 
    For reserved seating: 

    For general admission:

    image.png 31.23 KB

    Why this matters

    This update helps:

    •  Provide full pricing transparency earlier in the buying process 
    •  Improve the patron experience by reducing surprises at checkout 
    •  Ensure compliance with laws requiring all-in pricing, including New York State regulations 

    Things to keep in mind

    •  The all-in total price is only shown when a seat has a single pricing option 
    •  Seats with multiple ticket types will not display a single total price 
    •  Fees are still itemized during checkout for clarity