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How to switch to the Pass-Through billing plan - Tue - Oct 27, 2026 - 12:03pm

On the Pass-Through billing plan, there’s no monthly ThunderTix invoice. Our fee is built into each order, with credit card processing included. Pass-Through runs on Stripe.

Here’s how to switch to the Pass-Through billing plan:

  1. Let us know you want to switch
    We’ll schedule your plan change and let you know when you’re ready for the next step.

  2. Apply for your Pass-Through Stripe account
    Once we’ve scheduled your switch:

What happens to your current Stripe account?
Nothing! Stripe requires Pass-Through to run on an account created through ThunderTix, so this creates a second Stripe account under your same Stripe login. You can switch between them from the account menu at the top left of your Stripe dashboard. Your current account’s history, settings and payouts stay exactly as they are, and you’ll keep selling tickets normally the whole time.

Once Stripe approves your account
You’re switched to Pass-Through automatically. Your ticket sales show in the new Stripe account and on your ThunderTix Gateway page, and your monthly ThunderTix invoices stop.

Using a different payment gateway today?
You’ll move to Stripe as part of these same steps.

Questions? Just open a support request with us and we’ll help!
View our video tutorials   How do I change my payment method?   Am I charged for refunded orders when there is no payment attached (Ex. Comp or discounted)?   How can I see how many tickets I have sold for this billing cycle?   How do I change my monthly payment plan?   How can I print past invoices?   Do comped tickets count towards my total of sold tickets?   Why We Charge for Package Tickets