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Are there fees on an exchanged order? - Thu - Apr 17, 2014 - 10:23am

  • Posted by Dawn Updated: Mar 2024 0 Comments Orders
    There are not fees on an exchanged order, however, you can add an exchange fee if you'd like. To enable the exchange fee head to Account Settings > Checkout Options > Credit Card & Exchange fees.

    From there, simply enter in the amount you'd like to charge and toggle the fee to 'Yes'.

    Exchange Fees.JPG 9.41 KB


    You can choose to remove the exchange fee from the order during checkout by clicking the 'Remove Fees' checkbox. This will immediately remove those fees from the new order as reflected in the order's total amount.