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Why are order emails to our customers bouncing to a correct email address? - Thu - Sep 18, 2014 - 9:53am

  • Posted by Larissa Updated: Oct 2021 0 Comments Email Delivery
     Email sending and receiving rules get stricter with each passing year.  While it imposes challenges, these rules are essential in order to prevent our email inboxes from being overrun with junk mail.

    If you are find that your emails are repeatedly bouncing, you may want to sign up for our  one of the email services listed below.

    DMARC, which stands for "Domain-based Message Authentication, Reporting & Conformance", is a technical specification created by a group of organizations to reduce email-based abuse (Spam) by solving a couple of long-standing issues related to email authentication.

    The best thing you can do to prevent emails from bouncing, or not being delivered, is to use an email address from your own domain name. This is called domain authentication service, and it is a service we provide in partnership with a third party. You can read more about domain authentication here.