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How can I customize the order confirmation email receipt to remove the event address? - Wed - Feb 4, 2015 - 1:07pm

  • We offer several options to customize your email confirmation template used by all events. This includes items such as color, font style, and the inclusion or removal of elements such as address, social sharing icons, and more. To modify these settings, take the following steps:
     
    1. Click Templates > Confirmation Email
    2. Click "Edit Email Template"
    3. You may make the following changes:
      a. Uncheck any fields you do not wish to be displayed (Ex: Google Map - removes the link to Google and hides the event location for all tickets and emails)
      b. Enter replacement terms such as "Reserve" instead of "Order" or "Voucher" instead of "Ticket"
      c. Set fonts from a library of available Google fonts
      d. Set colors
    4. Click Update & Preview with sample data

    To edit the body of information contained in event-specific emails, see our tutorial, How to customize the order confirmation email.

    To change the event address, see How can I change the venue name shown on the email confirmation sent to my buyers? 
View our video tutorials   How to customize the eTicket sent as a PDF ticket with each email   How can I change the venue name shown on the email confirmation sent to my buyers?   How can I copy order confirmation emails to two different email addresses?   Will my customer receive a confirmation email after a refund is processed?   The customer did not receive the eTicket as a PDF   How can enable or disable the delivery of order email receipts?   How do I change the sender address on the email confirmation receipt?