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Is there a checklist of items to do before I open event tickets for sale? - Fri - Dec 17, 2010 - 3:20pm

  • Posted by Dawn Updated: Feb 2024 0 Comments Creating Events
    Make sure you do the following before you start selling for your first event. First login to http://admin.thundertix.com

    Review your Venue Information
    1.  Review each of the tabs in the secondary gray menu bar for accuracy. The email address entered is the email that sends confirmations to ticket buyers.
    2.  Enter your purchase & refund policy for display to your buyers on the checkout page.
    3.  Find out which credit cards you accept through your Internet Gateway and check the corresponding boxes for display to your buyers when they checkout.
    4.  If you are going to use a PDF for your event tickets, enter your ticket terms/conditions for display on the actual ticket. Limited to 714 characters.
    5.  Upload your logo for display on the top-left of the PDF ticket
    6. If you have a Facebook page for your Venue, enter the link to your page. An image link to 'Follow us on Facebook' will be included in all email receipts to your customers.
    7. If you have a Twitter (X) account, enter the link here, and the X icon will be included in all email receipts to your customers.
    8.  If you don't ever ship tickets, you can choose to hide the shipping fields to your tickets buyers on the checkout page.
    9.  Make sure you click Update to save all of your information on each of the tabs.

    Check your Address & Phone Included on the Order Email confirmation, PDF ticket, and thermal ticket are your address and phone number. Make sure this information is accurate as your customers will likely use the map included in the email to find your venue. The fields are required, but you do have an option to disable the Google Maps feature from the Email Template within your Account Settings.

    Take a look at our Creating Your Event tutorial video to help you get started on creating your event(s)!
View Our Video Tutorials Related Discussions   How do I create an option for postal mail rather than delivering tickets electronically?   How do I add sales tax on a ticket?   How can I add more ticket types to 1 single date of an ongoing event?   How do we limit the number of tickets that can be sold of a specific type?   What is the event Pre-sale and Post-sale Announcement?   What type of event fees would I add and where can I add them?   What kind of information should I enter at the bottom of the Email Confirmation?