Support Forum
How can I change my customer's purchase date or time and exchange their tickets? - Sat - Feb 13, 2016 - 11:12am
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It sounds like you want to use the exchange feature, to move the tickets from one date/time to another. Please see the following support forum discussion for instruction: Exchanges
View our video tutorials
How do I delete an Order?
Why are orders missing from the Orders tab?
What happens to sales tax on an exchange?
How do I comp a ticket or comp an order (make a ticket complimentary)?
How can I waive fees for some orders?
How can we charge a small fee to our patrons for a ticket exchange?
Our show was canceled -- how do we process refunds?
