Category: Barcodes & Scanning
ThunderTix uses a Code128B barcode. It is used on both the PDF ticket emailed to customers and the thermal tickets you may print in-house.
If unable to scan the ticket, you may enter the barcode ID (displayed beneath the barcode) to manually scan the barcode.
If unable to scan the ticket, you may enter the barcode ID (displayed beneath the barcode) to manually scan the barcode.
The USB pistol scanners we provide have scanner stands available in which the scanner can rest. The goose-neck stand allows the scanner to be set up as a hands-free scanner. It utilizes a magnetic switch in the handle to activate the auto-sense mode, meaning it can switch between hand
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Yes, you can un-scan a ticket barcode! However, we only make this option available to users with Admin permissions. Please see the discussions below.
How do I un-scan or reset a single ticket?
How can I reset barcodes so they can be used multiple times over multiple days?
We also cove
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How do I un-scan or reset a single ticket?
How can I reset barcodes so they can be used multiple times over multiple days?
We also cove
You can scan tickets for an event at any time leading up to the event and three days after the event has passed. After that time, you will need to change the event date to be able to scan tickets.
If you are scanning tickets for an event before the event date, head to Barcode Scanning
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If you are scanning tickets for an event before the event date, head to Barcode Scanning
Yes, we have a scanning app for both iOS and Androids that can be downloaded from the App store and Google Play respectively. For more information on the app please watch our video tutorial about how scanning works:
Scanning barcoded tickets using the ThunderTix App
For more informati
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Scanning barcoded tickets using the ThunderTix App
For more informati
Yes, you would set them up as two events, and then sell them as a package. If you do that, you would make the events either Private or Semi-Private, so that they do not show up on your full events listing.
Creating a package would issue a separate ticket for each of the two days. Each
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When you view any paid order, you can see a list of Valid Barcodes at the bottom of the page. These barcodes are generated for each paid order and delivered via email in the confirmation email itself or as an eTicket in PDF format. They can be used to scan in customers as they arrive.
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Options for Scanning with Tablets
We have also done testing with a smaller bluetooth scanner that can communicate with a tablet or mobile phone. Like the free solution mentioned in the discussion above, the bluetooth scanner does work with both the iPhone and iPad, but unfortunately, ... (continued)
