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Can I have my customers opt out of our email marketing rather than forcing them to opt in? - Sat - Feb 22, 2025 - 11:47am

  • Yes, you can choose whether you'd prefer that your customers opt out of your email marketing rather than forcing them to opt in.  Follow the steps below:

    1. Head to Account Settings > Checkout Options
    2. Change "Automatically opt-in customers to email" to Yes as shown below.

    automatically-opt-in.png 100.92 KB


    When the above option is enabled, the "opt in" will automatically be checked requiring options to manually opt out rather than manually opting in.

    cusotmer-opted-in.png 32.86 KB