Why is one of my event's dates showing as 'Sold Out'? - Thu - Aug 9, 2012 - 2:38pm

Posted by Dawn Updated: Apr 2020 0 Comments Managing Events
There are two reasons a date may show as 'Sold Out'. You have either sold all available seats, or you have reduced the available number of seats for a given event date to either zero seats or a number that is less than or equal to the number of seats sold to date. To figure out which it is, please navigate to:
Events tab >
1. Click the Manage button next to the event.
2. Click on Purchase Settings in the secondary navigation menu
3. Hover over the event name to click on Manage Tickets and Prices
4. Under your ticket Types, compare the Capacity number with the number of tickets sold
5. If the capacity is incorrect, you can update it under Purchase Settings of your event
To change your event capacity, navigate to:
Events tab >
1. Click Manage next to your chosen event
2. Click Purchase Settings in the secondary navigation menu at the top of the page
3. Change your capacity under Availability and Limits

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