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How can I make tickets available at box office only 1 hour before show time? - Sat - Jul 26, 2014 - 8:43pm

  • Posted by Jennifer Updated: Nov 2022 0 Comments Managing Events
    To remove tickets from sale prior to the performance time, please follow the steps below: 

    1. Navigate to Public Display Options >> Edit Public Display 
    2. Under "Automatic Inactivation for Performances", use the dropdown to choose the appropriate amount of time you'd like to close ticket sales before the box office opens 
    3. Use the text box below it to enter your message, for example, "Tickets May Still be Available at the Box Office"
    4. Scroll to the bottom of the page and click Update

    Your customers will see the message that you have typed in, but will not be able to purchase tickets.
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