Support Forum
How can I make tickets available at box office only 1 hour before show time? - Sat - Jul 26, 2014 - 8:43pm
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To remove tickets from sale prior to the performance time, please follow the steps below:
- Navigate to Public Display Options >> Edit Public Display
- Under "Automatic Inactivation for Performances", use the dropdown to choose the appropriate amount of time you'd like to close ticket sales before the box office opens
- Use the text box below it to enter your message, for example, "Tickets May Still be Available at the Box Office"
- Scroll to the bottom of the page and click Update
Your customers will see the message that you have typed in, but will not be able to purchase tickets.
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