Support Forum
Is it possible to set the maximum number of seats but not change the current defaults? - Tue - Jun 14, 2011 - 11:53am
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For general admission events, the venue capacity can be altered for each event. To change the capacity for your event, please navigate to:
Events tab >- Click Manage next to your desired event
- Click the Purchase Settings tab
- Under the Restrictions and Waitlist, adjust the capacity by clicking on the current capacity number and changing it to your desired capacity
- The capacity change will automatically update
- Repeat for every event that you would like to change the capacity for
If you would like to create a new event with a different capacity, you can do this by navigating to:- Click + Create Event
- After filling out the necessary details under Event Basics, scroll down to Advanced Ticket Options
- Under Ticket Availability change the Event Capacity
- Click Finish to save
Reserved seating events have a capacity based on the number of seats in the reserved seating chart. The capacity listed cannot be changed and is only visible to logged-in users. If you wish to adjust the capacity of a reserved seating event, you can do so by blocking and socially distancing seats. Here is a discussion for blocking seats on your reserved seating event:
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